TERMS OF USE, SERVICE CONDITIONS & LEGAL NOTICE

1. AUTHORISED ACCESS ONLY
Access to this system is granted exclusively to authorised users of the registered organisation named above. Unauthorised access, sharing of credentials, or any attempt to circumvent security controls is strictly prohibited and may constitute a criminal offence under the Computer Misuse Act 1990 (UK) and equivalent legislation in other jurisdictions.

2. SOFTWARE AS A SERVICE (SaaS) — PROVIDED AS IS
DBPlugIn is provided as a Software as a Service (SaaS) platform on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, including but not limited to warranties of fitness for a particular purpose, merchantability, or uninterrupted availability. Use of the platform is entirely at the client's own risk. DBPlugIn and IN2ECOMS LTD accept no liability for any loss of data, business interruption, loss of profit, or any consequential, incidental, or indirect damages arising from use of or inability to use the platform.

3. OWNERSHIP & INTELLECTUAL PROPERTY
DBPlugIn software, including all modules, interfaces, code, designs, databases, and all associated intellectual property, remains the exclusive property of DBPlugIn, operated by IN2ECOMS LTD. The client is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for their internal business operations during the active subscription period. No ownership rights in the software are transferred to the client at any time. Reverse engineering, copying, redistribution, or modification of the platform is strictly prohibited.

4. SUBSCRIPTION, PAYMENT & ACCESS
Access to DBPlugIn is provided on a monthly subscription basis. Continued access is strictly conditional upon all subscription fees being paid in full and on time. DBPlugIn reserves the right to suspend or terminate access immediately upon non-payment, late payment, or breach of these terms, without any liability to the client. All fees are non-refundable once access has been granted for a billing period. The client remains liable for all fees accrued up to the date of termination.

5. DATA OWNERSHIP & CLIENT RESPONSIBILITY
All data entered into this system by the client remains the sole property of the client organisation. DBPlugIn claims no ownership over client data. Upon termination of the subscription, the client may request a full export of their data within 30 days. After this period, data may be permanently and irreversibly deleted without further notice. The client is solely responsible for the accuracy, legality, and appropriateness of all data entered into the platform.

6. PRIVACY POLICY & DATA PROCESSING
DBPlugIn collects and processes only the data necessary to provide the service, including account registration data, usage data, and data entered by the client. This data is processed lawfully under Article 6(1)(b) of UK/EU GDPR (performance of a contract). DBPlugIn acts as a data processor on behalf of the client (the data controller). Personal data is stored on secure servers in the United Kingdom. DBPlugIn does not sell, rent, or share personal data with third parties except where required by law or strictly necessary to provide the service (e.g. email delivery providers). Data subjects have the right to access, rectify, erase, restrict, and port their personal data. To exercise these rights, contact: support@dbplugin.com. DBPlugIn retains data for the duration of the subscription plus 30 days following termination, unless otherwise required by law.

7. GDPR COMPLIANCE & DATA PROCESSING AGREEMENT
DBPlugIn processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR 2016/679) where applicable. The client, as data controller, is solely responsible for ensuring that their use of DBPlugIn complies with all applicable data protection laws, including obtaining all necessary consents from individuals whose personal data is processed through the platform. DBPlugIn implements appropriate technical and organisational security measures including encryption in transit (TLS), access controls, and audit logging. A formal Data Processing Agreement (DPA) is available upon request: support@dbplugin.com.

8. DATA BACKUP & RECOVERY
While DBPlugIn implements reasonable technical measures to protect data integrity, the client is strongly advised to maintain independent, regular backups of all critical business data. No cloud service can guarantee 100% uptime or zero data loss. DBPlugIn accepts no liability for data loss arising from hardware failure, software errors, cyber-attacks, power outages, natural disasters, or any other cause beyond our reasonable control.

9. ACCEPTABLE USE POLICY
The client must not use DBPlugIn: (a) for any unlawful purpose or in violation of any applicable law or regulation; (b) to store, process, or transmit illegal, offensive, defamatory, or harmful content; (c) to infringe the intellectual property rights of any third party; (d) to introduce malware, viruses, ransomware, or malicious code; (e) to attempt unauthorised access to any system or network; or (f) in any manner that could damage, overburden, or impair the platform or negatively affect other clients. DBPlugIn reserves the right to suspend access without notice if misuse is suspected or confirmed.

10. SERVICE AVAILABILITY & MAINTENANCE
DBPlugIn aims to provide continuous service availability but does not guarantee uninterrupted access. Scheduled maintenance windows will be communicated where reasonably practicable. Emergency maintenance may be performed without prior notice. DBPlugIn shall not be liable for any loss or damage arising from service interruptions, whether planned or unplanned.

11. SUSPENSION & TERMINATION
DBPlugIn reserves the right to suspend or terminate client access at any time, with or without notice, in the event of: (a) non-payment or persistent late payment of subscription fees; (b) material breach of any of these terms; (c) suspected fraudulent, unlawful, or abusive activity; or (d) permanent closure or discontinuation of the service. DBPlugIn shall not be liable to the client or any third party for any suspension or termination of access howsoever arising.

12. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, DBPlugIn's total aggregate liability to the client for any and all claims arising under or in connection with this agreement shall not exceed the total subscription fees paid by the client in the three (3) calendar months immediately preceding the event giving rise to the claim. Under no circumstances shall DBPlugIn be liable for: indirect, special, consequential, punitive, or exemplary damages; loss of profits, revenue, business, or goodwill; loss of data or costs of data recovery; or any other economic loss, even if advised of the possibility of such damages.

13. INDEMNIFICATION
The client agrees to indemnify, defend, and hold harmless DBPlugIn, IN2ECOMS LTD, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) the client's use or misuse of the platform; (b) the client's breach of any of these terms; (c) any data processed by the client through the platform; or (d) any third-party claim relating to the client's business operations.

14. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of any proprietary, sensitive, or non-public information disclosed in connection with the use of DBPlugIn and not to disclose such information to any third party without prior written consent, except as required by law.

15. GOVERNING LAW & JURISDICTION
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms or the use of DBPlugIn shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are located outside the United Kingdom, local mandatory consumer protection laws may also apply.

16. CHANGES TO TERMS
DBPlugIn reserves the right to update, modify, or replace these terms at any time. Where material changes are made, clients will be notified by email or via an in-platform notice with reasonable advance notice where practicable. Continued use of the platform following the effective date of any changes constitutes the client's acceptance of the revised terms.

17. ENTIRE AGREEMENT
These terms, together with any applicable subscription agreement, order form, or Data Processing Agreement, constitute the entire agreement between the client and DBPlugIn with respect to the use of the platform and supersede all prior agreements, representations, understandings, and communications, whether written or oral.

CONTACT & SUPPORT
For technical support, billing enquiries, data protection requests, or legal notices:
Email: support@dbplugin.com
Operated by: IN2ECOMS LTD, United Kingdom

(c) 2026 DBPlugIn — IN2ECOMS LTD. All rights reserved.
Unauthorised reproduction, reverse engineering, or distribution of this software or its content is strictly prohibited.